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What Is Guest Experience in Corporate Housing?
When it comes to corporate housing, guest experience is everything. At Preferred Corporate Housing, we don’t just provide a place to stay—we aim to make you feel right at home, no matter where your travels take you. Since 1996, we’ve been focused on delivering an exceptional experience for our guests by offering comfort, convenience, and personalized service.
A Home Away from Home
At PCH, every property is designed with your comfort in mind. Our fully furnished apartments come with everything you need, from housewares to all-inclusive utilities like high-speed internet and cable. Whether you’re relocating, on a temporary assignment, or simply need a place for a few weeks, our goal is to provide you with a stress-free, homelike environment.
Personalized Service
We know that every guest has different needs, which is why we go above and beyond to offer tailored services. Our customer support team is available 24/7 through our Customer Service System (CSS), where you can quickly submit service requests or get answers to any questions. Plus, our dedicated Account Managers are always ready to help with any special requests or concerns you may have.
Real Guest Experiences
Don't just take our word for it—our guests rave about their stays with us. One guest said, “PCH takes care of everything I need and is professional in every respect.” Another shared, “I was impressed with how quickly they followed up on my requests and offered assistance when needed.”
Going the Extra Mile
At PCH, we understand that everyone’s situation is unique. That’s why we offer flexible options, like pet-friendly units and customizable furnishings. Need housekeeping or concierge services? Just ask, and we’ll make it happen. Our goal is to make your stay as comfortable and seamless as possible.
Nationwide Reach, Local Touch
With over 75,000 locations across the U.S. and Canada, PCH is able to offer housing solutions in nearly any city. Whether you're traveling for business or a personal project, we can provide the same high-quality service and comfort no matter where you are.
Recognized Excellence
Our commitment to guest experience has earned us industry recognition, including the Corporate Housing Company of the Year Award by the Corporate Housing Providers Association (CHPA) in both 2020 and 2021. We’re also proud to be the first company to earn CHPA Accreditation, ensuring we meet the highest standards in the corporate housing industry.
Experience the PCH Difference
Contact us today to learn how we can enhance your stay.